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Enable Two-Factor Authentication (2FA) as an Individual User

Help strengthen the security of your account

Tyler Martin avatar
Written by Tyler Martin
Updated this week

Follow the steps outlined below to add Two- Factor Authentication (2FA) to your user account:


Follow the steps below to add Two-Factor Authentication (2FA) to your user account:

1. Download the Google Authenticator app on your mobile device.

2. In Pulley, go to the top right corner and click on your account name → User ProfileTwo-Factor AuthenticationAdd authentication step.

3. A pop-up will appear with a QR code. Open the Google Authenticator app and scan the QR code.

4. Once scanned, a new entry labeled Pulley (example@gmail.com) will appear in your app with a 6-digit code that refreshes every 30 seconds.

5. Enter the 6-digit code shown in the app into the field under the QR code pop-up in Pulley.

6. Done! Two-Factor Authentication is now enabled for your account.

Note: Your organization may require 2FA. If required, existing stakeholders or admins have 5 days to activate it. If they don’t, access will be revoked, but saved information will remain intact.

Follow the steps outlined below to remove 2FA from your account:

To remove 2FA from your account:

1. Go to the top right and click on your account name → User Profile → Under Two-Factor Authentication, click Remove.

2. Enter the current 6-digit code from the Google Authenticator app and click Submit.

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